Here you will find lots of information regarding sizing, returns, how to place an order and banking contact details. We are here to help you but if none of the following information resolves your questions, please feel free to contact us at info@plushbaby.co.nz any time.
HOW TO PLACE AN ORDER
When you have selected an item that you wish to purchase, click onto Add to cart and either continue shopping by continually adding to the Cart or click on to Checkout which will take you to a page to register your contact and delivery details. Follow the prompts until the contact sheet has been completed and you will be directed to another page that will explain the methods of payments accepted.
We are pleased to be able to offer you secure shopping online with the following:
• Online Ordering
Shop online at www.plushbaby.co.nz which is fully equipped with easy-to-use secure shopping cart facilities.
• By Email: info@plushbaby.co.nz • By Phone: (04) 565 3344 (please call during business hours)
DO YOU TAKE INTERNATIONAL ORDERS?
Yes, or enquiries and overseas orders, please contact us directly or email us at
info@plushbaby.co.nz
HOW DO I KNOW MY ITEM IS IN STOCK?
Generally, if an item is out of stock, it will say so on the product page. Though occasionally, due to high demand, we may be out of stock of certain items. If we do not have an item in stock that you have ordered, you will be contacted via email or by phone.
HOW DO I KNOW IF MY ORDER HAS BEEN PLACED?
When you send in your order, you will receive an email confirmation from us. All orders will be processed and dispatched upon receipt of payment and generally within 24 hours. See Payment Options for more details on how to pay for your orders.
PAYMENT OPTIONS
• Direct Banking (in New Zealand dollars)
Deposit payment directly – which can be conveniently done via the internet into Plush Baby’s business bank account. Please email info@plushbaby.co.nz to advise of payment so that we can proceed with your order.
Name of Account: Plush Baby
Account Number: 03-0854-0762615-001
Bank Name: Westpac Banking
• Credit Card (in New Zealand Dollars)
Make payments online with your Visa or MasterCard. Upon checkout, simply select the option to pay by credit card. You will be redirected to a secure-server page where you can enter your credit card information. You will then be prompted confirm or cancel the transaction.
GIFT WRAPPING At Plush Baby we take pride in the way we package our orders, all items (where appropriate) are wrapped in tissue and sealed with a ‘Plush Baby’ label. If you are purchasing a gift we would love to add a little special ‘something’ for you, so just make a note in your order that you would like your item gift-wrapped.
SIZING What size should I buy?
Plush Baby’s maternity garments are designed to fit you throughout the full term of your pregnancy ie. from when you first start to show right up until the last trimester and thereafter.
The sizes for our maternity wear are usually the same as non-maternity clothing - so if you were a size 12 before you got pregnant, look for maternity clothes labelled size 12.